Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

Request a cancellation within: 0 hours of purchase

I don't accept returns or exchanges

But please contact me if you have any problems with your order.

Frequently Asked Questions

Delivery UK

Large Letter sized items under £20 are sent by Royal Mail 1st Class. Large Letter sized items over £20 are sent Royal Mail 1st Class Signed For. Small parcels are sent tracked by Evri. Contact me if you would like to use another courier, however, a change in fee may apply depending on the courier. Items are generally received within 1-3 days after dispatch (my handling time is 2 days). Items are not considered lost until 10 working days after the due date. I keep proof of postage for peace of mind.

Delivery International

Large Letter sized items under £20 are sent by Royal Mail International Standard (This is not a tracked/signed for service, please add this at checkout if you wish to add this service). Large Letter sized items over £20 are sent Royal Mail International Tracked/Signed For. Small parcels are sent tracked/signed for. Items are generally received within 10-14 days after dispatch (my handling time is 2 days). Items are not considered lost until 20 working days after the due date. I keep proof of postage for peace of mind.

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